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 AdvantEdge---Problem Solving，Decision Making & Effective Planning

据统计，“世界500强”企业中，已经有500多万经理人掌握了这一思维工具，掌握这一思维工具将使您：

It is reported that there are more than5 millionmanagers have studied this thinking tool in the “the world’s top 500 enterprises”, and learn this thinking tool will help you:

Ø 学会国际通用的商务思维语言，强化您的核心思维技巧；

   Learn the international standard business thinking tool, intensify your core thinkingtechniques；

Ø 帮您找出不良或最佳思维的真实原因，确立最优的解决方案；

   Help you find out the reason of your best or bad thinking and establish the most excellent solution；

Ø 提高您和团队的快捷、有效的工作思路；

   Improve you and your team work’s speed and efficiency；

Ø 减少您的思维困惑，提升您的思维魅力……

   Reduce your puzzle on thinking and improve your thinking fascination ……

欢迎您走进世界顶级思维训练——“领导者之剑”的课堂！

Welcome to join into the world’s greatest training ----- AdvantEdge

 

针对各领域和职能部门不断面临的种种困扰，阿拉莫"领导者之剑"课程能提供强有力的方法来更加有效地处理这些问题。"突破思维技巧"教授的关键思维技巧，能帮助人们提出正确的问题,并集中思想解决关键问题。本课程提供一套颇有价值的思维工具，以完成并强化基本质量和持续完善技能。

Alamo's AdvantEdge workshop provides people with powerful processes to more effectively manage theissues that continually confront individuals.Critical Thinking Skill, which will be facilitated, can help peopleto ask the right questions and focus their thinking. The workshop offers a valuable set of tools to complement and enhance basic quality/continuous improvement techniques.

本课程曾经受到无数智慧人群的有力挑战，但是它历经30余年而不败，其成功的秘诀在于： Ø它能不断提升学习者的工作效能——正确的思维习惯； Ø它高度显现了现代企业思维取胜的关键技巧——无缺陷的思维过程； Ø它也充分展示了新型领导者思维工具的优化组合——最可靠的思维方略。

The workshop hasn’t been defeated by a mass of wisdom peoples’ challenge during this 30 years and the secrets of its success are： ØIt can improve the trainee’s working effectivenesscontinuously—the proper thinking habit； ØIt shows the key successful thinking techniques in the modern enterprises obviously—perfect thinking process； ØIt also unfurls the optimized combination of thinking tools sufficiently for the modern leaders—the most reliable thinking technique.

  

   学员收获What the participant will obtain

Ø 关注关键目标，排除不确定因素的干扰；

Stay focused on key objectives

Ø 团队和个人能对无论复杂还是简单的问题、决策和计划，开展更快、更有效率的工作；

Work more quickly and effectively, in teams and individually, on complex and simple problems, decisions, and plans

Ø 基于事实（并不是猜测或假设）解决所关切事件，澄清错误信息；

Resolve concerns based on facts (not guesses or assumptions) and clarify missing information

Ø 找出不佳或良好表现的真实原因，确定解决方案和改进措施；

Devise solutions and improvements that address the real causes of performance

Ø 通过出色的风险管理，更加有效的实施解决方案和改进措施；

Implement solutions and improvements more effectively through better risk management

Ø 更加清晰地交流，更加有效地利用人力和时间

Communicate more clearly, utilize people and time more efficiently

   授课对象Suitable participant

"突破思维技巧"课程适宜于执行官、经理、专业人员、发展团队成员，以及其他关键个人。如果小型团体作为整体参加课程，并进行实际问题的讨论，此项目的效应达到最佳水平

AdvantEdgeis appropriate for executives, managers, professionals, improvement team members, and other key individual contributors. The program is most effective if small intact teams are available to work together on real world issues.

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课程大纲Outline of the course

"突破思维技巧"课程分为四个模块：情景分析、原因分析、决策制定、计划分析。

AdvantEdgeis presented in four modules: Root Cause Analysis, Decision Making, Plan Analysis, and Situation Review.

情景分析 Situation Review

为了采取有效措施，任何个人或团体必须确定其关注焦点，从而确立适当的优先顺序。由于在设定优先顺序时融合多种因素，状况回顾方法优于简单的排列图分析。

Situation Review is a process that goes beyond Pareto Analysis by incorporating multiple factors in setting priorities.

Ø 你关注的关键问题是什么？

What is the key point about your problem?

Ø 关注焦点可以区分、细化吗？

Can you separate and clarify the concerns?

Ø 在情境判断中排列解决问题的优先顺序是什么？

What is the suitable priority about the problem?

Ø 您怎样选择适当的思维技巧并确定最佳的解决办法？

How can you choose the right thinking skill to solve the problem?

Ø 案例分析 Cases study

原因分析Root Cause Analysis

原因分析是一种强有力的推论方法。通过这种方法，团体或个人可以经由事实分析而不是凭感觉地找到原因，然后他们能够在事实基础上审核可能的原因。

A deductive approach, that enables a team or individual to find causes through factual analysis rather than brainstorming.

Ø 您所关注的问题与观察到的事实是什么？

What is wrong with what? And what are your observed facts?

Ø 比较的事实是什么？

What are the comparative facts?

Ø 如何辨别独特的差异与变化？

How to identify the differences and changes?

Ø 如何确定最佳的比较方法？

How to confirm the best method?

Ø 如何辨识及检测可能的原因？

How to find out and verify the likely causes?

Ø 案例分析 Cases study

决策制定Decision Making

教授如何平衡、直接、有效地制定解决问题的方案。具体内容如下：

A straightforward set of questions that guide a team or individual to a more objective, balanced choice. Steps include:

Ø 您想决定什么？您决策的标准是什么？

What are the criteria of your decision?

Ø 清晰阐明决策目的

Clearly define the Decision Purpose

Ø 确定决策的标准，风险的评估、权衡

Establish the decision criteria, Identify and assess risk

Ø 预先审视潜在问题以及相应处理办法

Preview Potential Problems and how they can be managed

Ø 与标准相比较，您的替代方案是什么？

What is your backup solution compare to the criteria?

Ø 每一个替代方案中的潜在的问题与机会是什么？

What are the potential problems and opportunities in the backup solution?

Ø 做出决策Make decision

Ø 案例分析Case study

计划分析Plan Analysis

计划分析是实现目标的必要手段，通过预先确定所必需的措施，可以防止问题的发生，既使真的出现问题，也可将其的风险控制在最低。同时，该方法也可帮助学员识别并利用可能出现的机会。

A process that helps to maximize success, by identifying necessary actions in advance that can prevent problems and limit damage if they do occur. The process also addresses the up-side potential of a plan or project, enabling participants to identify and capitalize on possible opportunities. Steps include:

Ø 希望的最终结果是什么？

What kind of result do you want to see?

Ø 计划中使用的标准或关键步骤是什么？

What are the criteria or the critical areas?

Ø 确定必要任务、职责及时限

Define necessary tasks, responsibilities, and timing

Ø 辨别潜在问题和机会

Identify potential problems and opportunities

Ø 发生问题的原因是什么？

What is the cause?

Ø 如何制定预防性和促进性行动措施？

How to develop the preventive and facilitative actions?

Ø 如何制定紧急性和利用性行动措施？

How to develop the contingent and exploitive actions?

Ø 案例分析 Case study

   授课方式Training Method

内容讲授、小组交流分享、个案分组研讨、讲师示范、Q&A、教学DVD观摩、学员演练与讨论

Content present, group discussion, cases analysis, trainer’s demonstrating, Q&A, watching DVD, practice and debating